Wrong size? Rush decision? You have 14 days to return the product without giving any reason.
Remember that any item you return must be in its original condition. You can try it on as in our store but do not remove any labels or make clothes dirty. Shoes you can try on a soft surface, for example on a carpet.
To the items you return to us, please include the original receipt (paragon) and a filled RETURN FORM - PDF version you can find HERE.

Ship your returned items to InPost parcel locker: KRA76M.
If you cannot ship to the parcel locker, please contact us at info@fairma.pl.


You can also process a return through your account in our online shop:
  1. Log into your account on www.fairma.pl and click on Order history and details – you will see the list of orders you have placed.
  2. Choose the order number, then select items to return and click on “Make an RMA slip”
  3. You can optionally add an explanation of return, then confirm RMA.
When we approve your return, you will be able to print out the PDF return slip and include it with your package. 
The refund will be made within a maximum of 14 days from the delivery of the return to our store.

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